Frequently Asked Questions
Answers about supported links, download options, temporary processing, and responsible use of myhdvideo.
How do I use myhdvideo?
Copy a link to a supported video, open the homepage, paste the URL into the downloader, and select Get download options. If options are available, choose a format and quality and follow the on-screen steps.
Which platforms does myhdvideo support?
Support varies by source and can change as platforms update their systems. The homepage lists examples of sources, but a platform name is not a guarantee that every video, account type, or URL will work.
Can I download private or restricted videos?
The service is intended for content you are authorized to access and save. Private, restricted, unavailable, or access-controlled content may not work. Do not use the service to bypass access controls or digital-rights management.
Which video qualities and formats are available?
Available options depend on the source video and the formats the service can retrieve at that time. Choose from the options shown by the downloader; a specific resolution or audio format is not guaranteed for every link.
Why is my video link not working?
Check that the URL is complete and points directly to a supported video. The source may be private, removed, region-restricted, temporarily unavailable, or unsupported. Try again later if the source is experiencing an outage.
Do I need to create an account?
The current downloader workflow does not require a myhdvideo account. Do not provide a third-party platform password to use the service.
Are downloaded files stored permanently?
The service is designed to process jobs in temporary storage rather than maintain a permanent video library. Temporary jobs and files are intended to be removed after completion or expiry. Technical and hosting logs may be subject to separate retention practices described in the Privacy Policy.
Can I use a downloaded video for any purpose?
No. Downloading a file does not automatically grant copyright, commercial-use, redistribution, or other rights. Check the rights you have and the applicable law and platform terms before using or sharing the content.
What is the optional YouTube cookies upload for?
The downloader may offer an optional cookies.txt upload for YouTube processing. Only upload a file exported from a browser profile you control and are authorized to use. Cookies can provide access to your account, so never share them with anyone or upload another person's cookies.
How can I report a problem or copyright concern?
Email the7fact@gmail.com. For copyright notices, follow the instructions on the Copyright and Takedown page. Do not include passwords or browser cookies in your message.